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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19149
Experience:  Highly accurate diagnostician with over 30 years experience!
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There is nothing on display on my electric oven, we flipped

Customer Question

There is nothing on display on my electric oven, we flipped the breaker still nothing is on, on the other hand the microwave works and they're both one piece
Submitted: 1 year ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 year ago.

Does the oven work other than the display blank?

Customer: replied 1 year ago.
No everything is off
Expert:  Jamie_2013 replied 1 year ago.

Please post model number.

Customer: replied 1 year ago.
SERIAL 10315066CR
Customer: replied 1 year ago.
The microwave it's a Jenn Air, I thought they go together
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! On this model, the L2 leg of the power supply feeds the receptacle for the microwave. So, you may have lost the L1 leg that powers the oven control. Do you have a meter to test voltage with?

Customer: replied 1 year ago.
No I don't have a voltage meter
Expert:  Kelly replied 1 year ago.

With no meter to test with, I would call for service. I suspect the issue is going to be with the incoming power supply. If the power supply is found top be good, the oven control is faulty.

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

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