How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MRANSWER Your Own Question
MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6158
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
13971964
Type Your Appliance Question Here...
MRANSWER is online now
A new question is answered every 9 seconds

Machine will not turn on. getting power through electreicial

Customer Question

machine will not turn on. getting power through electreicial outlet to machine and circuit breaker still on .
Submitted: 1 year ago.
Category: Appliance
Expert:  Mike G replied 1 year ago.

Hi, I'm Mike G and I'll be assisting you. What are you using for a tester on the receptacle?

Customer: replied 1 year ago.
small heater running on same receptcle and will run on receptacle as washer was plugged in on.
Expert:  Mike G replied 1 year ago.

I'll need to opt out and let an appliance expert handle your question. Please stand by.

Expert:  MRANSWER replied 1 year ago.

The main board is bad 99.9% of the time when this happens. Rarely ever is the interface board at fault. Buy the board and to be safe buy it from a vendor that allows returns so you are not stuck with something you may not need should you find additional issues with the washer that make it not cost-effective to repair. Repairclinic.com is one such vendor. Serial numbers are important when buying LG parts, so let the vendor look up what you need.

Related Appliance Questions