Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a significant delay in responses. Please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
That means there is something blocked in the pump you would have to get the water out of the unit by trying to suck the water out of the drain hose with a shop vac, then the door should unlock and it should open. If this is not something you can do you may need a tech to check it out. I do not see anyone in your immediate area that works on those machines though.
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No problem Beth there is no monthly fee associated with this service unless you chose to do so. I am just a tech on the site.
No problem, what state are you in or a zip code