Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello, this is Dave. To dry the clothes the dryer must heat, tumble and move air. In most cases the problem is poor air flow. Can you get to where the vent exhausts the hose? Check how much air is coming out. It should be almost the same as at the back of the dryer. The problem very likely is the vent in the house. To test the possibility of the steam portion of the dryer you can shut off the water behind the washer and dryer and run a load but I don't think it will be the problem. Let me know what you find so I can continue to help if needed.
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