How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19041
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Samsung dryer # dv337aer/xaa that keeps blow the

Customer Question

I have a Samsung dryer # ***** that keeps blow the thermal fuse. I already cleans the ducts, replaced the main control board and thermistor. I just found out it does not blow it in manual dry mode , but as soon as I switched to sensor dry it blow
the fuse. Can you help?
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
already checked element and its good. Getting good air flow out of exhaust duct
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The only difference between manual and auto dry is the use of moisture sensors. It does not affect the heat at all. I suspect it is coincidental that it ran in manual model okay. If the element is not shorted and the parts you have replaced are good, the issue has to be air flow related. Have you check the lint filter and the housing to see if they are blocked internally?

Related Appliance Questions