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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the water issue is due to a frozen line in the freezer door. Unplug the refrigerator and leave the doors open for 12 hours and see if the water then works. As for the ice, the ice bin is broken in the chute area and will need to be replaced, available below.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
The rusting will require door replacement or touch up paint. What color is your door?