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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2064
Experience:  Owner at Scott's Appliance Repair
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I have a built-in convection microwave. We have had a series

Customer Question

I have a built-in convection microwave. We have had a series of power "blips" (brief outages - less than a minute in length) over the past month. I don't know if this is the cause of the problem. The microwave will work, but none of the "quick settings" such as defrost or popcorn work now. I have to do everything on manual. Any suggestions on how to get these features reset and working?
Submitted: 1 year ago.
Category: Appliance
Expert:  Joel Swenson replied 1 year ago.

Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while

I apologize we try to help as many customers as possible in a timely manner. I am now

available to help you with your question.

Expert:  Joel Swenson replied 1 year ago.

You must do this within 2 minutes.

first unplug the unit.

1. Plug in oven or connect power.
2. Enter Diagnostics Mode by pressing
CANCEL>CANCEL>START.
3. Press the “3” or “6” number keypads to check the
latest error code.
4. To clear error codes, first press CLOCK SET to enter
edit mode, then press START to accept the change.
(Clearing error is available only during Mode 1.)
5. If no failures are listed, the message “Good” will appear
on the screen.

once you have done this unplug the unit and plug back in.

if you cant get to plug to you will need to flip the breaker supplying power to the unit to turn power on and off

once you have completed the steps above and it still does not work properly you will have to replace ui board because it has failed. (User Interface Control Board).

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