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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If you can hear water running but not coming out at the dispenser, you either have a leak or there is air in the line. Is there any leaking water, either under the cabinet or behind it? Have you purged all the air from the system, running a couple gallons at the dispenser?
If you are for certain hearing the water moving, I cannot explain where it is going. -