How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19092
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a code e 61

Customer Question

I have a code e 61
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

The heater relay is sensed as failed here, so you will need to replace the control board on this. The board is easily replaced after you take off the top. part####-##-#### ***** $100 or so.

Customer: replied 1 year ago.
How do I take top off the dryer
Expert:  MRANSWER replied 1 year ago.

Remove the screws and the top comes right off.

Customer: replied 1 year ago.
Do I replace the whole white box ?
Expert:  MRANSWER replied 1 year ago.

No, just the part with the wires on it is what you replace. It screws to the console. Nothing hard to do here.

Customer: replied 1 year ago.
Got it open there is 4 set of wires so I'm going to replace the whole board ?
Expert:  MRANSWER replied 1 year ago.

yes.

Customer: replied 1 year ago.
Ok so the small wires on left and right side of board stay put when taking of the whole green board correct ?
Expert:  MRANSWER replied 1 year ago.

You simply unplug whatever wires go to the board you replace- it is nothing difficult.

Customer: replied 1 year ago.
Will do
Expert:  MRANSWER replied 1 year ago.

ok.

Expert:  MRANSWER replied 1 year ago.

Is anything else needed here? The answer is unrated.

Customer: replied 1 year ago.
Ok I have part think I was messing with the wrong part the one I got has a screen is that the right part ?
Customer: replied 1 year ago.
I put the board on and it's doing the same thing code E 61
Expert:  MRANSWER replied 1 year ago.

Take the front off and get to the heater- see if it has broken. You can easily see if the coil in it has a break or not. This usually gives a different error in that case, however.

Customer: replied 1 year ago.
Ok so it's easy to take front off ?
Expert:  MRANSWER replied 1 year ago.

Yes, get the console off and remove any screws you see that hold the front to the cabinet and it will come off.

Customer: replied 1 year ago.
I have a question .
On the dryer tech data sheet it tells me E-61 could be several issues for me trouble shoot before buying any parts my question is why did you not tell me to do that before I went and wasted $118 on a part I did not need ?
Customer: replied 1 year ago.
it was heating element that was bad a coil is broken off now going to waste $102 on that part
Expert:  Kelly replied 1 year ago.

Make sure you check the vent line to be certain it is clear. Also, the filter housing the lint filter goes into. Any blockages can cause premature element failure.

Related Appliance Questions