How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20400
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a wth800 (top load)and I am getting dE as a fault

Customer Question

I have a wth800 (top load)and I am getting dE as a fault which according to the manual means the lid is open. The lid is closed but still getting the fault. Is there a sensor that can be disconnected or replaced or a way of getting around this
Thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The switch will not be able to bypassed, the electronic control will need to see it open and close or it will display an error. I suspect the switch on that model may be magnetic, I cannot locate a mechanical switch in the machine, see the link below. Does the lid lock when it is working?

CLICK HERE