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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6160
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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The door on my ice dispenser does not open when I press the

Customer Question

the door on my ice dispenser does not open when I press the switch for cubed or crushed ice.
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

MODEL#?

Customer: replied 1 year ago.
mzd2716geq
Expert:  MRANSWER replied 1 year ago.

The solenoid that opens the door may have failed here. You will need to access it and see if the mechanism moves freely. Many times the circuit board that the solenoid connects to has failed. Get a voltmeter and see if you get power to the solenoid when calling for ice. IF you do then replace the solenoid and if you do not then replace the board AND the solenoid as the board is expensive and you don't want a bad solenoid to ruin it. Any local parts house can get you the needed parts.

Customer: replied 1 year ago.
thank you
Expert:  MRANSWER replied 1 year ago.

Ok. Post back if you need anything else on this. A good rating is appreciated for the help. Thanks