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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Is the water draining from the machine? Any error codes or flashing lights?
May I please have your model number so I am able to provide you with accurate, model specific information?
Thank you. Any error codes or flashing lights?
After the water drains, what happens with the motor? Does it run with no spin action or just sit silently?
Thank you. If I send you instructions, can you put the machine into a diagnostic cycle and retrieve any error codes that may be stored?
The tech sheet for your machine is below. Can you post any error codes that come up, please?
Okay, just post back what you find, thank you!