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Is it NP or ND that is coming up on the display?
I see the last person has opted out of your question!
My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
This unit does not have a NP error code it has a nd and a nF .
and nothing at all that ends in the letter P
Are you 100% it is NP?
Hello do you still need help? I am a different tech
Are you sure it is not the nd or the NF?
are you still in need of assistance?
Ok the nd is for no drain
When the unit should be draining can you hear the drain pump running?
if the water is still in the washer the the unit will not go into a spin mode.
You will have to pull the unit out and get behind it and open the rear inspection cover to look at the pump .
I suspect you ether have a damaged pump or something stuck in the pump / hoses.
Do you still need assistance with your question?