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There is an "np" indicator code tht appears that appears on

Customer Question

Larry there is an "np" indicator code tht appears that appears on my Maytag Neptune Front Load Washer. What does it mean
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Is it NP or ND that is coming up on the display?

Expert:  Whrlp Master Tech replied 1 year ago.

I see the last person has opted out of your question!

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 1 year ago.
MAH8700AWW Maytag Neptune Front Load Washer
serial no: 10980353GGNP Code Illuminated plus spin and rinse cycle does not work properly ( water still in tube)
Expert:  Whrlp Master Tech replied 1 year ago.

This unit does not have a NP error code it has a nd and a nF .

and nothing at all that ends in the letter P

Are you 100% it is NP?

Expert:  Appliance Guru replied 1 year ago.

Hello do you still need help? I am a different tech

Expert:  Whrlp Master Tech replied 1 year ago.

Are you sure it is not the nd or the NF?

Customer: replied 1 year ago.
nd" code appears I apologize plus the previous issues i referred to in the spin and rinse cycle
Expert:  Whrlp Master Tech replied 1 year ago.

are you still in need of assistance?

Expert:  Whrlp Master Tech replied 1 year ago.

Ok the nd is for no drain

When the unit should be draining can you hear the drain pump running?

Customer: replied 1 year ago.
but very little water coming out of hose . also spin cycle does nit work so excessvie water in tube
Expert:  Whrlp Master Tech replied 1 year ago.

if the water is still in the washer the the unit will not go into a spin mode.

You will have to pull the unit out and get behind it and open the rear inspection cover to look at the pump .

I suspect you ether have a damaged pump or something stuck in the pump / hoses.

Expert:  Whrlp Master Tech replied 1 year ago.

Do you still need assistance with your question?

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