Hi, I am Tech Michael and will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.
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I know a bit more about this.
Maybe a phone call would help as I suspect. I can help you one way or the other with this. SO I will send you an offer for a phone call, if you accept I will call at your convenience. I will make it for the least they will allow $5.
If you do accept, please include your phone # ***** best time to call;-)