How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9235
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

We recently had KUDR204ESB drawers installed my wife

Customer Question

We recently had KUDR204ESB drawers installed my wife accidentally pushed something and the top draw monitor reads CL and no buttons work. What do I do to fix this?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Your dishwasher is in control lock model. You should just need to press and hold the Sabbath mode button for 3 seconds on the right side of your control panel and that should remove the control lock.

Customer: replied 1 year ago.
Refrigerator draws not dishwasher. Tried and held sabbath button. Did nothing
Expert:  Tyler Z. replied 1 year ago.

Sorry, I know it's a refrigerator, I'm not sure why I called it a dishwasher. Dishwashers don't have a Sabbath mode. But you should be able to press and hold one of the button for 5 seconds and it should remove the control lock. Just try each button one at a time.

Customer: replied 1 year ago.
Tried all buttons. Held for more than 5 sec. Changed nothing
Expert:  Whrlp Master Tech replied 1 year ago.

I see the last person has opted out of your question .

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Let turn the power off to the unit for more then 5 minutes to reboot the control board . let me know if that works please.