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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Our sears oven and cooktop Kenmore elite is on loc out

Customer Question

our sears oven and cooktop Kenmore elite is on loc out (locked out) for one oven and all top burners. We cannot get out of this mode. We were advised last night by Sears to turn off electricity to stove which we did without any change in results. How do we unlock the oven and top burners so we can use this appliance?
Arthur Platt (###) ###-####
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Do you have a model number so I can better assist you?

Customer: replied 1 year ago.
0810) Rev. B
Expert:  Tyler Z. replied 1 year ago.

That is not the model number unfortunately. Can I get the model number?

Expert:  Tyler Z. replied 1 year ago.

I see you requested a phone call but I think the bank is blocking the transaction so you may have to contact them if you would like a phone call.