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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Do you mean during a spin mode?
And are the clothes all the same size and material?
The unit should not be banging at all in the agitation mode.
If this is a brand new unit call for a warranty service call on it .no need for you to start taking panels off and voiding the warranty.