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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14029
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Great! Our GE Monogram Stove is stuck in a locked position.

Customer Question

Great ! Our GE Monogram Stove is stuck in a locked position. I know it is operator error. I went to clean the stove and failed to turn the knob to the proper position but pushed the button to begin cleaning.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

Ok try to shut power down to the oven for about a minute and plug it back in. See if the oven door unlocks and opens. Let me know if it does not.

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING SYSTEM at the top of your page before you leave. Us techs only receive a SMALL PORTION of whatever you have chosen to pay after a good star rating is chosen. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks