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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If you raise and lower the lid, does the lid switch click at all?
Do you hear any noises, like humming or buzzing, from the motor area near the bottom of the machine?
Okay, so the motor cannot turn. On this model, the pump is mounted directly on the motor. If the pump cannot turn, the motor cannot turn. I suspect you probably have something stuck in the pump. The video below will show how the pump is accessed. Can you access the pump and see if you can remove it from the motor (do not remove the hoses from the pump) and turn it manually, please? Let me know what you find.
Okay, so the issue is with the motor. Remove the white plastic plug from the motor and see if any of the terminals are discolored or look like they may have burnt at all (black color on the plug or the metal dark or rainbowed), paying close attention to the white wire. Are the red wires to the round, black capacitor plugged in and intact?
With the cabinet off, put the washer to wash and see if the motor moves at all, please.
Sounds like you will need a tech out. I will place your question back to the list for others to see.
DO you still need help I am a different tech