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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
The washer has no idea what is in the tub only if the load is out of balance or not .
and that will not effect the drain mode.
After you used the affresh did you clean out the pump again ?
If not do so please!
And you say the unit is beeping at you when it is beeping what is it showing in the time display?
And no the drive belt nor pulley have anything to do with a drain mode.
Are you only washing the king sized sheets in the load?
The belt if bad the inner drum will not move at all , and if the belt has never fallen off the pulley then you do not need to replace the pulley.
Once you clean the unit you have knocked all the mineral and detergent deposits off the inside the inner basket and outer basket ,you can clog the button /filter with this debis.
As for the display could your model number actually be WFW9150WW02?
The filter/ button catch drain in the bottom of the unit !
You said you checked the drain ( how did you check the drain) ??
Di you you remove the front lower panel to get th the drain?
ok when it is in the spin mode does the unit even try to spin?
this unit is smart enough to know if the load is out of balance it will not go into a full speed spin it will tumble back and forth trying to level the wash load out and then go into a spin cycle ,if it can balance the load if not it just tumbles back and forth till times counts down .
The load being washed needs to be like items, meaning the items need to weight approx the same when wet .
And will the unit do this with out clothing at all in it!
ok so you have to tell me is it a draining issue or is it an issue of the unit not spinning?
Your my eyes!
And one item will or 95% of the time spin out of balance in a high speed spin mode.
° "Hello, I noticed your request for a phone call. Unfortunately, that's not something I'm able to do. I`m an expert that works from my own appliance repair business in a remote location and not in a Just Answer office. I'm happy to continue corresponding with you here directly on your question page.
Yes if the drain was full of coins and other treasures then it could have damaged the pump impellers .do you need the pump part number?
The shocks do not go bad.
They may have come loose from the base.
But they are not like oil filled shocks on a car they are just two tubes that slide into one another .
Is the inner workings banging against the metal cabinet .
and when the washer is in a spin cycle set a glass of water in front of the unit about 10-11 inches away does the water vibrate ?
to check the shocks just remove the front lower panel and look up under the tub to see if the shocks have come loose from the washer base
if the shocks are not loose from the base then the issue will not be the shocks .
Did you do the water glass on the floor test that I spoke of in my last post to you?
When the washer is beeping do you have the wash light blinking?
For non display models, the WASH LED will flash and the error code number is ***** by the number of times the LED flashes.
The first set of flashes represents the “F” and the second set of flashes represents the “E”.
There is a pause of 2 seconds between the flashes for “F” and “E”. The error code sequence will repeat after a pause of 5 second
Do you have the wash light blinking at all?
ok your going to need to count the blinks the first set id the F code after the pause the second set of blinks is the E code .
Count the blinks and let me know what you get please.