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So to start, you'll need to manually unlock the door. If the tub won't drain, it sounds like your control board relay failed which is very common on this model and causes the nd error to appear for the washer not draining. The entire control board would need to be replaced to resolve that issue.
As for how to unlock the door, you need to pull the oven forward and remove the screws coming in from the back of the top panel. The top panel will then pull straight back, up, and off. There is a plastic tab hanging from the bottom of the latch assembly. You need to unplug the washer and pull down on that plastic tab to manually unlock the door.
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Sorry, I used the wrong word. I understand it's not an over. The instructions are for your specific washer. Ignore the word "oven and just follow my advice if you want to solve your problem.
I am a different tech do you still need help?