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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 77530
Experience:  9+ years being an appliance technician with factory training.
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I need to remove the back panel, I think,to get to the drain

Customer Question

I need to remove the back panel, I think,to get to the drain tube. Every 3 or 4 days there is a puddle of water spilling out of refrigerator. After research and turning off water supply, I believe this is from condensation. The drain tube must be clogged. Do I removed the back panel inside to get to tube or the back one? If it is inside, how to remove rubber gaskets on both sides of panel. Screws are out along with shelves and lights. Can you help?
I have a GE Model # ***** SS
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

You are exactly right. You must remove the entire lower back access panel inside the freezer to access the drain. You don't remove the rubber gaskets, they just come with the back panel when you unscrew all the side support rails and remove the screws going into the lower back panel. Then you just grab the panel and pull it forward and the gaskets will come with the panel.

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Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?