How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jamie_2013 Your Own Question
Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1485
Experience:  worked on appliances for around 6 years
76126576
Type Your Appliance Question Here...
Jamie_2013 is online now
A new question is answered every 9 seconds

Same as above flashing de and wont start

Customer Question

Same as above flashing de and wont start
Submitted: 1 year ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 year ago.

The error de indicates a door fault. Make sure the door shuts all the way. Also make sure there are no loose connections causing this error.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive credit for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. Thank you for using Just Answer.

Customer: replied 1 year ago.
Door is shut has been.
Expert:  Jamie_2013 replied 1 year ago.

Then either there is a loose connection or the latch will need to be replaced.

Customer: replied 1 year ago.
This unit hasnt been used for minimal time.what loose connections could there be.
Customer: replied 1 year ago.
This is frustrating
Expert:  Jamie_2013 replied 1 year ago.

Loose connections at the door switch or control board. You can test the door switch for continuity with a multimeter and if its good then you have a bad control board.

Customer: replied 1 year ago.
The switch for the top loader is located where
Expert:  Jamie_2013 replied 1 year ago.

Watch this video to get to the door switch.