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If it's not filling then either the water inlet valve or pressure switch are faulty and needs replaced.
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That shouldnt have anything to do with it. Are you sure you are getting good water supply in the house?
Did you get any error codes when in diagnostics?
Maybe just part of the latch is working, this has known to happen. If you are getting that code I would go ahead and replace the door lock and go from there.
Not a problem.