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So when you plug it in you can not set the Fan on and it does not run?
Well this would likely be an issue with the unit, a wire may be off the control of blower motor inside the unit, probably from the factory when it was assembled. It is under warranty, but you can take it apart to check that if you want. I would or wait for warranty. I find often just a wire off causing the whole issue. This is nothing you did, these are plug and go units.
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