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Have you unplugged the unit? If not unplug it for 10 minutes. Let me know what happens.
Please post model number.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Your touch panel is likely experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information. I will need the complete model number from the tag around the rubber door seal. It will look like AB1234CDE5.
It will not be on the door. It will be on the tub once the door is opened, right in front of the rubber door gasket.
Please see the link below.
No, it is a number just like the link above shows. If it is not on there, I won't be able to provide you with much help.