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Hello, this is Dave. This may require service by a service tech but here is something to try first. Press the freezer down arrow several times. What happens?
Okay I think you will need service but I will opt out in case another expert has something easy you can try.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The main control board on the back of the cabinet will likely need to be replaced.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!