How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20084
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

The touchscreen on my two Miele Ovens H398 BP2 has stopped

Customer Question

The touchscreen on my two Miele Ovens H398 BP2 has stopped responding. The screen will turn on and the timer works, but I'm unable to make any selections such as Bake or Broil, etc. I don't use the lower oven often and it doesn't seem logical that both display screens would break at the same time. The ovens are getting power or else the screen wouldn't light at all. Help!
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect you either have a faulty electronic control or it may just need to be reset. Turn the breaker off for at least 4 hours to reset the electronics. Any change in behavior when powered back up?