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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
Does the button do the same thing with the door open or closed?
Ok how many times does it flash between pauses? PLease count them and let me know
OK lets see if we can pull out an error code
Turn it off.
Close the door.
Press and hold together the start button and the button to the left of it.
While holding them, turn the dial 1 click clockwise.
The leds will flash, release the buttons.
now turn the dial a further 10 positions clockwise.
The end of cycle light will flash, count the flashes, let me know how many.
The start light will flash, let me know how many flashes.