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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2084
Experience:  Owner at Scott's Appliance Repair
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O. Ice formed in bottom freezer, so my husband followed

Customer Question

Customer: ***** ***** O. Ice formed in bottom freezer, so my husband followed directions and defrosted, cleaned etc the freezer to include removing back panel. This was yesterday. This morning, a thin layer of ice has formed (maybe from the baskets being damp when they were put back) and it looks like a small snow storm has happened. Now what do we do?
JA: Thanks. Can you give me any more details about your issue?
Customer: See message for details.
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Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
No ice sheets had reformed to indicate leakage and it was very cold in the compartment (18F).
Customer: replied 1 year ago.
Wondering if I'll get a reply today? Earlier is sounded as if I would have just a short while to wait & it's been hours.
Expert:  Joel Swenson replied 1 year ago.

Hello sorry for your long wait for a reply, the original problem, the evaporator coils freezing up is due to a defrost problem, the unit should go into automatic defrost cycle every 8 -12 hours depending on your model. Now that is only true if it is an upright freezer, if this is a chest style freezer then you will need to manually defrost it yourself as the ice builds up over time. Now the part about it looks like it snowed in the freezer can only be cause by one problem and that is moisture which means you need to check the gasket on the door to make sure there are no rips or tears or abnormalities that would not let it close properly. Hope this helps ... let me know if I can help you with any other questions. Thanks.