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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
WHat make and model unit is this?
OK you have a stuck switch on the latch, when you took it apart did you get everything back together right or can you take it apart and double check the two microwswitches on the latch.
Yes I am still here. you had requested a phone call that failed for payment.