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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
ok this model with those cogged wheels on the rear of the basket are a real pain .
Here is a video on showing you how to reinstall the lower basket.
They are talking about another issue but it also shows you how to align those rollers
let me know if you have any questions.
ok so you just trying to get the door on the slide rails?
Is it like this video ,door and rails system?
ok look at the last video and see if it will help you 1:27 starts the dor removal and at 10:55 shows the door going back on.
Can you send me a photo of this hook your talking about .
it looks as if the door just locks in the two lower clips and is held in place with friction.
This is what I have to look at.
ok the bottom arm or in the photo the right one looks as if it needs to be slids into a receiver bracket on the bottom of the door
ok on the bottom arm it has two locking swivel locking the arm into position ,let try that lock the arm in place then slide the door on ,ope the door a bit more to be able to move the swivel lock lever out of the way.