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which error are you getting ?or is it just the change filter lite that stays on?
did you try putting it on the air filter icon for 5 secs?and holding it there ? try turning the breaker off for a few minutes and then trying again ,holding the air filter icon for 5 seconds
either way..keep it off for a few minutes ..also on the display it should say reset on the air filter icon ..im just wondering if you are pushing on the right area?