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FixAll
FixAll, Home Appliance Technician
Category: Appliance
Satisfied Customers: 101
Experience:  I currently work for one of the largest appliance repair services in the country. I service laundry and kitchen
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My cafe series fridge won't turn on and screen is stuck on

Customer Question

My cafe series fridge won't turn on and screen is stuck on the ge logo
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.

Have you tried to unplug the unit for 1 full minute to reset the refrigerator to see if you can set it?

Customer: replied 1 year ago.
I didn't. What actually happened was that all the led lights inside turned off all of a sudden. I didn't think much of it at first since the rest of the fridge was fine. The screen was still on and water was still flowing from the front. About a half hour later I went back and noticed that it wasn't cold anymore. I turned it off from the circuit breaker, not for the full minute, and when I turned it back on it was just stuck at this screen
Expert:  Appliance Guru replied 1 year ago.

Switch the unit off for a full minute then start it back up and see.

Customer: replied 1 year ago.
It seemed to work as the lights came back on and it started to cool down but after a couple hours it all turned off again. The screen still lights up but no cooling
Expert:  Appliance Guru replied 1 year ago.

This sounds like you have a board issue on the unit, this would be hard for me to tell you with certainty as the unit seems to operate for a little while..I will see if anyone else has an idea.

Expert:  FixAll replied 1 year ago.

Hi thanks for choosing this service are you still having issue with your fridge?