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Ask JASON HERNANDEZ Your Own Question
Category: Appliance
Satisfied Customers: 0
Experience:  Owner Tech at ProTechs Appliance Service
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My name is ***** *****. I have the fridigaire affinity front

Customer Question

Customer: Hi my name is ***** *****. I have the fridigaire affinity front load washer that is stuck in the start pause mode. Every time I try to start it it says pause and won't let me start it.
JA: Thanks. Can you give me any more details about your issue?
Customer: What else do you need to know?
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Submitted: 1 year ago.
Category: Appliance
Expert:  kingmz replied 1 year ago.

Hello my name is***** will be helping you today. I want you to press and hold both start and pause button until you see an error code pop up. Read me that error code.

Expert:  kingmz replied 1 year ago.

I mean start/pause and options (the small button next to the start/pause button)

Customer: replied 1 year ago.
It doesn't say anything just still makes a noise and won't start
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
i've paid my $16 and no one has given me an answer to my problem. I think I should not be charged for a service I havent received.
Customer: replied 1 year ago.
the error code is e41
Expert:  JASON HERNANDEZ replied 1 year ago.

E41 Either indicates a door lock failure or control board. If its making a buzzing type of sound most likely its your door lock. Might pop the lid off too see if the wire harness has been frayed.

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