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Hello my name is***** will be helping you today. I want you to press and hold both start and pause button until you see an error code pop up. Read me that error code.
I mean start/pause and options (the small button next to the start/pause button)
E41 Either indicates a door lock failure or control board. If its making a buzzing type of sound most likely its your door lock. Might pop the lid off too see if the wire harness has been frayed.