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Hello my name is***** will be helping you today. Can you provide me with the part number for the touch pad?
That you installed into the DW
For that model number, double check it. I only find a PDW9800J00ww, no S's at the end.
also theres bb and cc, but not ss.
I found part # ***** to be the correct part for this unit. What color is your old touch panel?
Okay that part number is ***** If you're having issues with the keys being responsive on the touchpanel the only issue could be damage to the harness or the touchpanel is bad. Take off the door again and locate the ribbon and inspect it all the way from the beginning of the touch pad to the the connector then follow that to the board where the ribbon is connected.
And other keys will respond?
Okay, have you ran a normal cycle with it and did it complete the cycle?
ok let me look into a few things with this unit.
Did you inspect the entire harness for the touch pad? 100 out of 100 times if a button is responsive on the keypad but others arent that keypad is bad. If you hit cancel does the dishwasher go into a cancel mode and start draining?
That would leave me to believe your main PCB is functioning properly if you can run an entire cycle and drain it. I am going to opt out maybe another tech has more insight into this DW. Good luck.