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Unfortunately manually unlocking the door only gives the access to the front vent panel which you can remove so that you can replace the door latch. The door latch itself has failed which is why the unit won't unlock and the latch will need to be replaced before it will allow you to use the oven again. The latch assembly you'll need to order is part number 16585 and you'll need to call Fisher and Paykel to order the part since they bought out DCS a few years back.
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Not a problem and I wish you only the best. Good luck. It's difficult getting anything done in Bermuda when it comes to foreign appliances.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?