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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
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My kenmore elite icemaker will not make ice....the mold

Customer Question

hi...my kenmore elite icemaker will not make ice....the mold fills with water but will not freeze. model # ***** everything else works fine. getting an error code on display that says fl1. when I unplug the fridge the error code goes away but then comes back on in a couple of hours....any ideas ? thanks Pat
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The fan for making ice is not working.

May I please have your complete model number so I am able to provide you with accurate, model specific information?

Customer: replied 1 year ago.
Hi Kelly....model # ***** *****
Expert:  Kelly replied 1 year ago.

Thank you. Do you see any frost built up in the area where the ice maker is?

Customer: replied 1 year ago.
No frost at all
Expert:  Kelly replied 1 year ago.

Do you hear any air flow in that area?

Customer: replied 1 year ago.
No but I've never really noticed hearing any air flow before....that fridge is pretty quiet
Expert:  Kelly replied 1 year ago.

Well, you will need a meter to test with. The page below is from the service manual. If you want, I can send you the complete service manual so you can work at your own pace. I will be logging out soon.

Expert:  Kelly replied 1 year ago.

The service manual is available for download below.

CLICK HERE

Customer: replied 1 year ago.
Ok thanks Kelly....I'll take a look and see what I can find
Expert:  Kelly replied 1 year ago.

Thank you.