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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! That machine is a non vented condenser dyer. If it is not drying, there is probably a blockage internally that is not allowing the condensation to be drained off as designed. How old is the machine and have you cleaned the condenser or any internal parts at all? The Owner's Manual is available below. too, if you don't have it already.