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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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LG LFX28978ST Freezer not cooling.

Customer Question

LG LFX28978ST
Freezer not cooling.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Take the back panel out of the freezer. Look at the frost pattern on the evaporator. The frost should be 1/16 from top to bottom. It's not going to be. You'll see a frost ball on the top or only frost on the top corner of the evap. I see this everyday. You have a sealed system issue for sure.