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Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1485
Experience:  worked on appliances for around 6 years
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I tried pressing the start/ hold button seconds, no success.

Customer Question

I tried pressing the start/ hold button for 5 seconds, no success. Still shows child proof and set wool program. What should I do? Is there a phone market I can talk to you? Sonia
Submitted: 1 year ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 year ago.

Please post the model number.

Customer: replied 1 year ago.
Model #. WM16S890
Customer: replied 1 year ago.
Is there a way we can talk?
Expert:  Jamie_2013 replied 1 year ago.

No, I have no access to a phone right now. What are the letters after the number you have given me?

Customer: replied 1 year ago.
WM16S890
Customer: replied 1 year ago.
I am waiting for an answer.
Can you,also,send me customer service support phone number?
Expert:  Jamie_2013 replied 1 year ago.

Okay try pressing the options button and see if the lock goes off. Let me know by posting back here.

Customer: replied 1 year ago.
No option buttom
Customer: replied 1 year ago.
I am still waiting for an answer
Expert:  Jamie_2013 replied 1 year ago.

Try the menu button.

Expert:  Jamie_2013 replied 1 year ago.

Also try the "finish in" and "time" buttons

Customer: replied 1 year ago.
No finish in buttom, I tried time
No results.
How can I have someone to talk to?
Expert:  Jamie_2013 replied 1 year ago.

If none of those procedures worked then you need to replace the control board to fix the problem.

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