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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9249
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a Maytag clothes washer in a rental house that fills

Customer Question

I have a Maytag clothes washer in a rental house that fills up with water, but then the wash cycle will not begin unless the machine is shaken, according to the tenant. I noticed that there is an excessive amount of fabric softener residue around the top of the tub, but did not try to run the wash cycle myself. Before I request a service call, are there any simple things I can try to resolve the problem?
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

When you say it will not start unless shaken ,what is being shaken the inner basket ,the entire washer cabinet?

Customer: replied 1 year ago.
They said that they have to slap the door hard a couple of times to get it to work.
Expert:  Whrlp Master Tech replied 1 year ago.

Ok when you say the door ! I suspect you mean the lid ,this is shown as a top load washer .

And if that is the case I would suspect that the lid switch is faulty .

Here is a link to the lid switch .

http://www.repairclinic.com/vwo7/PartDetail/b4p11/Maytag-Washing-Machine-Lid-Switch-Assembly/8318084/1018522?modelNumber=MTW5640TQ1&ss=a11b4d895216&mr=1?rcaid=1000070

If you have any questions just reply back.

Customer: replied 1 year ago.
Thanks. I will try that first.
Expert:  Whrlp Master Tech replied 1 year ago.

No problem, sorry it looks like the system is slow at sending the reply for some reason today .

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me is the ONLY way I get paid for my time.

Expert:  Whrlp Master Tech replied 1 year ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time