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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9249
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a Maytag Neptune TL, I believe it was overloaded and

Customer Question

I have a Maytag Neptune TL, I believe it was overloaded and wont go to spin cycle i was able to unlock the door and take out clothes now it just runs. Is there a way to reset it?? tom
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

The only way to reset the control board is to unplug the unit for more then 5 minutes this should reset the main control board.

Customer: replied 1 year ago.
Ill try that
Expert:  Whrlp Master Tech replied 1 year ago.

Ok let me know if it resets or not!

Customer: replied 1 year ago.
It went back to where it left off on normal cycle and is running
Customer: replied 1 year ago.
It starts an stops
Expert:  Whrlp Master Tech replied 1 year ago.

ok what mode is it in during this start and stop?

And is the control starting and stopping or what is starting and stopping?

Customer: replied 1 year ago.
Its a normal cycle and was sounds like it statts and stop its run gor 6 min. No water has cycled thru it winds up then stop
Expert:  Whrlp Master Tech replied 1 year ago.

Ok what is the units model number?

And how old is this unit?

Customer: replied 1 year ago.
Fav6800aww
About 9 yrs old
Expert:  Whrlp Master Tech replied 1 year ago.

Thank you I recommend to replace the main control board. it seems to have gone nuts and will not reset .

i show the main control board part number of 25001217

Expert:  Whrlp Master Tech replied 1 year ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

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