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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here, I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so. Please be patient and often I will ask you questions to narrow down the issue to get you an accurate diagnosis.
Can you get me the full model number that is only a partial
Ok can you check the terminal block where the cord connects to the unit for the correct power and make sure nothing is burned up there?
Okay?????? I guess troubleshooting is out so let me find you someone to come up with good guess for you...I will let another expert do that as I do not guess.