Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.
That is a door lock code, Shut down power to the unit for 1 full minute and power it back up..see if the door unlocks and the code clears...let me know.
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Yes no problem!
Yes I am still here, ok if that did not work and the oven is cold you may have a bad door latch motor. This will require you to manually open the unit and check and possibly change out the latch motor. Can you do that and do you have some tools?
Ok you can leave it sit overnight unplugged as sometimes that will allow the latch motor to get cold and it may open up otherwise you need to call a tech out...sorry
Yes just leave it unplugged overnight and try it in the morning, that is your best bet and if it still beeps call a tech out as you need tools to get it open and do the repair.
I understand you are not happy, but if you have no tools and nothing to test it with there is no magic button pushing that will correct this issue, the motor or latch switches are bad. Let it sit overnight and hope for the best in the morning when you plug it in. These ovens get to 1000 degrees and stuff does break in self clean. All I ask is for a 3 star rating for my time spent as I get nothing otherwise thanks