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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a Jennair induction cooktop that the burners 't turn

Customer Question

I have a Jennair induction cooktop that the burners don't turn I replaced the main board and electronic touch control board but it still doesn't turn on. The on red light indicator goes on for a second then turns off. What am I missing?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

Have you checked the power to the unit at the terminal block, check it where the cord connects to the unit. I think you have lost 1 side of your 240 volt power.

We are on the honor system for our work, so please use the STAR RATING LINK at the top of your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

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