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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 13956
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a whirlpool mmw9730as00 that has display f1E5 error

Customer Question

I have a whirlpool mmw9730as00 that has display f1E5 error code. I have changed the inverter, thr mrc board, and still get the error code
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.

The magnetron tube is often the issue causing the error. The board reads the tube and I have even had them test good with a meter and still be bad causing this code.

We are on the honor system for our work, so please use the STAR RATING LINK at the top of your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks