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Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1626
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
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The timer on my dryer is not counting down or shutting the

Customer Question

The timer on my dryer is not counting down or shutting the dryer off
Submitted: 1 year ago.
Category: Appliance
Expert:  Tom Goellner replied 1 year ago.

First set the dryer for no heat or fluff and set timer on a timed only cycle - say 15 or 20 minutes and start it . Does it count down and shut off that way ? DO NOT use an automatic cycle - timed cycle only

Customer: replied 1 year ago.
No, I tried just a timed cycle and it did not count down. Dryer is drying good, but the timer is not going off or counting down
Customer: replied 1 year ago.
Hello, are we still working on this?
Customer: replied 1 year ago.
Anyone! helping me today???
Customer: replied 1 year ago.
Please canel and refund my money! No help here.
Expert:  Tom Goellner replied 1 year ago.

Sorry , had a doctor's appointment. Wanted to verify the problem was not heat related ( automatic cycles rely on heat to work ) You have a defective main control board Part number DC92-00322B You can see and order this part from

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