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MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6158
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3 year old Maytag MDB7749AWW. Last week start button and

Customer Question

3 year old Maytag MDB7749AWW. Last week start button and cancel button will not light up. Can not start dishwasher. Tried the engaging door lock and unlocking. Nothing. Tried pressing heated dry, normal, heated dry, normal. All lights flash and test cycle runs for wash and rinse. Once finishes start button and cancel button again do notwork
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

The touchpad has failed on this and needs to be replaced. You need to replace the whole console as the touchpad is incorprated into it.

Customer: replied 1 year ago.
Any idea what touch pad costs? I found 597 negative reviews on the maytag touchpad on consumer affairs with many failing more than once after just 1 1/2 - 3 yrs! not sure it is worth it. Obviously, piece of crap at $600!
Expert:  MRANSWER replied 1 year ago.

Price varies by color, but if yours is white then it's about $125.

Customer: replied 1 year ago.
thanks you. Probably not worth it with service call and labor. Definitely won't buy Maytag again. My Frigidaire lasted over 20 yrs. This was supposed to be better.
Expert:  MRANSWER replied 1 year ago.

Sorry, but I have no control over how something is made. Buy the extended wty- it's worth it more often than not. Thanks