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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6158
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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My Samsung refrigerator with Serial number I78943CB30075L,

Customer Question

My Samsung refrigerator with Serial number I78943CB30075L, MODEL # ***** has an error message on the panel which I cannot find an explanation as to why. This started after a power outage of about two hours. The error message is flashing I E or 1 E. Are you able to help me understand how to fix?
Submitted: 1 year ago.
Category: Appliance
Expert:  MRANSWER replied 1 year ago.

This means the freezer temperature sensor may be bad. Replace the sensor and if that does not resolve it then you need a new control board (doubtful). Remove the back wall of the freezer to access this sensor. To get the unit working for now press the energy saver and lighting keys at the same time for 8 secs and the display will return to normal.

Customer: replied 1 year ago.
The immediate fix worked. I will have a serviceman look at the sensor. Thx
Expert:  MRANSWER replied 1 year ago.

Great. I would appreciate a rating on this. thanks